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06/18/04
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90% of All Usability Testing is Useless
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Lane Becker
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Articles and White Papers
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| When done right, usability testing will improve your Web site and your development process, but the current culture surrounding Web site usability testing is such that it rarely benefits the design.
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06/11/07
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Change vs. Stability in Web Usability Guidelines
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Jakob Nielsen
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Articles and White Papers
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| A remarkable 80% of findings from the Web usability studies in the 1990s continue to hold today.
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08/02/99
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Do Interface Standards Stifle Design Creativity?
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/18/05
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Durability of Usability Guidelines
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Jakob Nielsen
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Articles and White Papers
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| About 90% of usability guidelines from 1986 are still valid, though several guidelines are less important because they relate to design elements that are rarely used today.
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07/23/00
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End of Web Design
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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06/24/01
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Error Message Guidelines
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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04/02/03
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Evolution Trumps Usability Guidelines
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Jared M. Spool
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Articles and White Papers
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| "Use a Search Box instead of a link to a Search page."
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06/02/03
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Forms, usability, and the W3C DOM
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Peter-Paul Koch
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Articles and White Papers
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| Despite the specification having been around for nearly five years and a workable level of browser support for about three, the average Web developer doesn’t yet have a clear view of what the W3C DOM can do for Web sites.
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01/01/02
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Getting started with user-centered design
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Usability Net
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Steps and Presentations
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12/23/02
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Gorilla Usability
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D. Keith Robinson (dkr)
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Articles and White Papers
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12/01/95
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Guidelines for Multimedia on the Web
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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05/10/04
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Guidelines for Visualizing Links
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Jakob Nielsen
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Articles and White Papers
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| Textual links should be colored and underlined to achieve the best perceived affordance of clickability, though there are a few exceptions to these guidelines.
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02/27/02
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Human-Computer Interaction Practitioners Professional Standards
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Laura Dove
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Articles and White Papers
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06/24/02
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Improving Usability Guideline Compliance
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/01/02
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International standards for HCI and usability
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Usability Net
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Steps and Presentations
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08/01/96
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International Web Usability
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/01/02
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ISO 13407: Human centered design proicesses for interactive systems
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Usability Net
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Steps and Presentations
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01/01/02
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Jakob Nielsens Top Ten Mistakes in Web Design
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Usability Net
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Steps and Presentations
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02/18/02
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Keep the web simple, stupid
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BBC NEWS
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Articles and White Papers
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01/01/02
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Key principles of user centered design
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Usability Net
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Steps and Presentations
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08/19/02
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Let Users Control Font Size
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/01/93
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Noncommand User Interfaces
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/01/02
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Overview of the user centered design process
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Usability Net
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Steps and Presentations
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01/01/02
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Parallel design
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Usability Net
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Steps and Presentations
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01/01/02
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Planning & Feasibility overview
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Usability Net
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Steps and Presentations
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01/01/02
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Planning for user-centered design
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Usability Net
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Steps and Presentations
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01/01/02
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Pleasure based approach
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Usability Net
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Steps and Presentations
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01/01/02
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Post release overview
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Usability Net
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Steps and Presentations
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01/01/02
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Post release testing and measurement
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Usability Net
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Steps and Presentations
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01/01/01
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Pre-publication checklist
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Information & Design
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Steps and Presentations
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10/10/05
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R.I.P. WYSIWYG
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Jakob Nielsen
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Articles and White Papers
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| Macintosh-style interaction design has reached its limits. A new paradigm, called results-oriented UI, might well be the way to empower users in the future.
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06/09/02
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Reduce Redundancy: Decrease Duplicated Design Decisions
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/01/02
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Relevant international standards in usability and user-centred design
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Usability Net
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Steps and Presentations
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01/01/02
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Requirements meeting
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Usability Net
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Steps and Presentations
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01/01/02
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Scenarios of use (Use cases)
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Usability Net
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Steps and Presentations
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10/03/99
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Ten Good Deeds in Web Design
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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09/13/04
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The Need for Web Design Standards
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Jakob Nielsen
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Articles and White Papers
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| Users expect 77% of the simpler Web design elements to behave in a certain way. Unfortunately, confusion reigns for many higher-level design issues.
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05/12/02
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Top Ten Guidelines for Homepage Usability
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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02/10/03
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Toward a more standards compliant Internet Explorer
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John P. Gallant
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Articles and White Papers
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11/24/03
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Two Sigma: Usability and Six Sigma Quality Assurance
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Jakob Nielsen
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Articles and White Papers
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| On average across many test tasks, users fail 35% of the time when using websites. This is 100,000 times worse than six sigma's requirement, but Web usability can still benefit from a six sigma quality approach.
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01/01/01
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Usability Testing Materials
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Information & Design
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Articles and White Papers
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01/01/01
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Voice Interaction evaluation checklist
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Information & Design
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Downloadable File
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01/01/01
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Web Evaluation report
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Information & Design
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Downloadable File
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07/11/99
|
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Web Research: Believe the Data
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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11/14/99
|
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When Bad Design Elements Become the Standard
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/01/02
|
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Wizard of Oz
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Usability Net
|
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Steps and Presentations
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01/01/01
|
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Writing Usability Reports
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Information & Design
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Steps and Presentations
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