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01/27/06
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Website Design Considerations for Older People
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Ann Light
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Case Studies and reports
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| Tim Fidgeon of Webcredible reports on findings about the differences in Web use between younger and older users, with recommendations for meeting all needs.
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01/16/06
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First impressions count for web
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BBC News
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Articles and White Papers
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| Internet users make up their minds about the quality of a website in the blink of an eye, say researchers.
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09/17/04
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The Best of Eyetrack III:What We Saw When We Looked Through Their Eyes
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Steve Outing and Laura Ruel
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Case Studies and reports
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| Content placement and positioning on homepages and other key content pages is one of the challenges of user experience design. Where do people look first on a Web page? What attracts their attention? How do they scan a page? How do they absorb concepts and processes?
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09/17/04
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Designing Products That Work the Way People Work: An Interview with Kate Gomoll
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Christine Perfetti
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Quotes, Interviews and Expert Advice
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| Kate Gomoll is a recognized expert in the area of Field Research and Usability Testing. UIE's Christine Perfetti recently had the opportunity to talk with Kate about how she and her team at Gomoll Research & Design conduct field studies. Here is what Kate had to say about her experiences.
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03/05/04
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The Risks of Discounted Qualitative Studies
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Jeff Sauro
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Articles and White Papers
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| The discerning usability analyst should employ a mix of both qualitative and quantitative methods when discovering usability problems.
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09/05/03
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E-Retailers Themselves Unsatisfied with Online Experience, and How to Plan it
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Ann Light
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Articles and White Papers
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| When e-retailers shop online themselves, they find the experience barely warrants a passing grade, according to a US study. The report suggests that insiders are very hard on themselves and have extremely high expectations for improvement.
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08/19/03
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Field Studies: The Best Tool to Discover User Needs
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Jared M. Spool
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Articles and White Papers
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| Jared M. Spool talks about why field studies are the most powerful user research technique for successful design teams.
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07/21/03
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Top Sites' User Experience Teams and Their Challenge
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Mark Hurst
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Articles and White Papers
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04/08/03
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Eight Is Not Enough
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Christine Perfetti and Lori Landesman
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Articles and White Papers
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03/10/03
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PR on Websites: Increasing Usability
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Jakob Nielsen
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Articles and White Papers
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02/04/03
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Designing for the Multiple Personalities of Users
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Jared M. Spool, Principal, User Interface Engineering
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Articles and White Papers
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01/20/02
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Field Studies Done Right: Fast and Observational
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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01/01/02
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Brainstorming
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Usability Net
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Steps and Presentations
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01/01/02
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User observation / field studies
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Usability Net
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Steps and Presentations
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01/01/02
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Focus Groups
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Usability Net
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Case Studies and reports
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01/01/01
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Site Visit Materials
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Information & Design
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Case Studies and reports
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Spin Group is a digital media company made up of innovative and motivated thinkers including artists, designers, organizers, programmers and entrepreneurs.
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